Humse Seedha Sampark Karein
Zyadatar shikayatein — policy details, premium, service related issues — seedhe humse baat karke jaldi resolve ho jaati hain. Apni shikayat ka poora detail (policy number, issue) batayein.
Agar aapko apni policy, service, ya claim se related koi shikayat hai, to hum use jaldi se jaldi resolve karne ki koshish karte hain. Neeche diye gaye steps follow karein.
Ye website LIC Mahesh Prajapati, ek independent LIC advisor (IRDAI Regn. No. 512) ki hai, LIC ki official website nahi hai. Neeche diya gaya escalation process official LIC/IRDAI ke grievance redressal mechanism par based hai — Step 1 se shuru karein, kyunki zyadatar issues wahin resolve ho jaate hain.
Zyadatar shikayatein — policy details, premium, service related issues — seedhe humse baat karke jaldi resolve ho jaati hain. Apni shikayat ka poora detail (policy number, issue) batayein.
Agar issue seedha LIC policy servicing (jaise claim, maturity payout) se related hai aur Step 1 se resolve nahi hota, to LIC ki apni branch/divisional Grievance Redressal Officer (GRO) team se sampark karein. Unke contact details LIC ki official website par available hain.
LIC ki official website (licindia.in) par jaayein →
Typical response time: 15 din ke andar
Agar LIC se 15 din ke andar response nahi milta, ya aap response se satisfied nahi hain, to IRDAI ke official grievance portal Bima Bharosa par apni complaint register kar sakte hain. Ye IRDAI ka centralized system hai jo sabhi insurance companies ki grievances monitor karta hai.
Agar Bima Bharosa ke baad bhi shikayat resolve nahi hoti, to aap Insurance Ombudsman se sampark kar sakte hain — ye ek independent, quasi-judicial body hai jo ₹50 Lakh tak ke awards de sakti hai, jo insurer par binding hote hain.
Har step par aapki policy details (policy number, name, contact info) aur shikayat ka clear detail rakhna zaroori hai, taaki process jaldi ho sake. Kripya dhyan rakhein ki har official channel par sirf policyholder ya claimant hi complaint file kar sakte hain — third-party (jaise agent/advocate) ki taraf se ki gayi complaints generally accept nahi ki jaatin.
Zyadatar shikayatein Step 1 mein hi resolve ho jaati hain — bina kisi lambi process ke.